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Innovation and Development, Vistair Business

Vistair Appoints New Customer Success Director

Date:
10 Dec 2019
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Vistair Systems, a leading provider of aviation Document and Safety Management solutions, further strengthens customer relations with appointment of Joe Kuczynski as Customer Success Director.

The Customer Success Director is a new global role within Vistair, established to reflect and further enhance Vistairs strong focus and investment in its customers. 

Joe brings a wealth of experience to the role, having previously spent 5 years at KPMG where he managed relationships with large corporates across sectors including Aerospace & Defence and worked with key stakeholders to support business growth and customer engagement.

Ian Herbert, CEO at Vistair comments “The success and experience of our airline partners is a top priority for Vistair. We already have an excellent customer satisfaction rate, but we are committed to improving even further and finding new ways to deliver value to our customers”.

Dominic Clarke, Chief Commercial Officer comments "We are extremely pleased to welcome Joe to the team. He has already made an immediate impact, not just for Vistair, but also for our clients. His unique commanding ability to cultivate strong client relationships combined with his extensive experience is a winning combination".

Based out of our Head Office in Bristol, Joe will be responsible for helping Vistair continue to lead the industry in the way it approaches customer success and building on existing partnerships with over 40 airlines and defence organisations around the globe. Joe will work closely with technical and operational teams at Vistair to help co-ordinate solutions and deliver value to the Vistair customer base.

Joe Kuczynski comments “I am thrilled to continue building on Vistairs world-class customer experience and help customers get the most value out of our suite of Document, Safety and Quality management solutions. My priority is to build lasting and successful relationships with each and every one of our clients as well as understanding their challenges and overcoming them".

For more information about our Aviation Document, Safety and Quality Management Solutions – Click Here.